Clients

Testimonials

Every day, RYNO Network Services helps companies of all sizes achieve their technology goals. These are highly valued relationships that we work hard to build and maintain.
Please read what some of our clients have to say about our team:

A Note from Equant…

“Keep up the good work! We should hope that every ASP group was as prompt and knowledgeable as your team is. Thank you.”

Eddie of Equant in Houston, Texas said…

“I just wanted to take a minute to say that Anna at RYNO Network Services, is GREAT, she is always willing to go one step further to get the job done. I never had a bad experience with her. Wish there were more techs like her! On this ticket zip code was wrong, telephone numbers were wrong, Anna still found the place, got the job done & was pleasant during the whole process. Thanks.”

Gerald of Equant in Washington state said…

“I just wanted to let someone know what an absolute pleasure it has been working with Justin at RYNO. He has performed two SITA RGS-VGS installs for me within the past week. I have heard from the guys in Group A that he is technically sound and very easy to work with. He stays in constant communication with not only his technical support but also with me as the PM. And he is more than willing to do whatever is necessary, even above and beyond his scope of work, to see the install to completion. Please pass along my appreciation for Justin to whomever is in charge of ASP’s and to Justin’s superiors.”

Anthony of Radiant Systems, Inc. in Pennsylvania said…

“Just wanted to say the Ryno tech Tony drove 100 miles to replace an island kit at a Crown site. After it was done the touch screen was bad also. So he stayed around. I just want to say he was great in driving so far to do this site and to stick around for the second one. He has given up most of his holiday to spend at a site that is along way from his home.”

James of Radiant Systems, Inc. in New York said…

“Thank you for your patience and expertise on a firewall issue. Our understanding was the vendor positioned you in a situation you were unfamiliar with and you were able to to assist support personnel with a proper solution to bring the site in an up status. Thank you.”

Anthony of Radiant Systems, Inc. in Pennsylvania said…

“Thank you for an accurate site survey conducted on a not so accommodating location. The customer conveys their appreciation on a thorough job and all the off site time spent preparing the most accurate survey they received to date. RYNO Network Services also thanks you on a job well done.”

The Fosdick Group in Texas said…

“Thank you for working with the minimal resources available to you and handling numerous site surveys in the last few weeks. Excellent job.”

Ron of Equant in Clearwater, Florida said…

“Master technician Brian was onsite from 12:45 to 17:00 EST and the new flash was empty; he volunteered to download an IOS from Cisco. He did without hardly any help from me. And after a few router config additions from Dan of FMC, we have OSPF routes, customers are able to log on to async terminals, called Dan of FMC and this incident is complete. Brian did an EXCELLENT job. Please send him an ATTA BOY!!! Thanks.”

Katrina of Equant in Clearwater, Florida said…

“Hello; Atlanta just wanted me to pass on the message to you guys that Paul did a great job on the LSA that he was working. They appreciated the hard work that he put into call 1150282. Thank You.”

Gayle of VITAL Network Services in Tampa, Florida said…

“Hello; I just wanted to pass along to you that Mark who was dispatched to a New York install on Tuesday 12/23, is great. I appreciate you coming through for us on this one and also appreciate having Mark’s resources. We would love to use him again. Thanks.”

A Note From VITAL Network Services…

“Thank you for doing this survey! There has been no other service provider out there that has done this to date. These type of communications are what will always keep you 1 step ahead.”


Client Feedback Form

RYNO’s Customer Service department is dedicated to providing you with the highest quality service. Getting feedback from our clients on our service to them is a valuable way for us to evaluate and continue to improve upon our service delivery. If you are a RYNO client and have recently obtained service from us, please complete the Client Feedback Form below. We thank you for your participation in this very important process.

  • About RYNO Network Services

  • Using the scale below, please rate how much you agree with the following statements about RYNO Network Services.
  • About Your RYNO Onsite Technician

  • Using the scale below, please rate how much you agree with the following statements about the RYNO Onsite Technician dispatched for your service call.
  • About Your RYNO Customer Service Representative

  • Using the scale below, please rate how much you agree with the following statements about the Customer Service Representative you spoke with at RYNO.
  • Additional Comments